Jayne Guarino was FANTASTIC in helping me with the purchase of my first home. I couldn't have done it without her. And a year later she is still helping me!
My fiancé and I want to personally express our sincere gratitude towards you and Norcom for making our first home purchase such an incredible experience. We, and many of our close friends and family, were absolutely blown away by the incredible amount of support and attention you put into our first home buying experience. From the first phone call, to the final signature, it’s been such a pleasant and wonderful experience. Knowing you had our back and were as on top of everything as you were--being available day and night, weekday or weekend--was extremely comforting. In such an intense and important moment in my fiancé and I’s life, having that comfort was key to making our home buying experience what it should be, an exciting one.
IS Manager at The Ultimate Companies|
Jayne was fantastic to work with. Not only was Jayne professional and friendly, she got us the lowest interest rate. She communicated with us throughout the process, there was never any doubt where we stood. I'd recommend Jayne to any of my friends
Attorney at DeManche McChristian, LLC|
Jayne is incredibly knowledgeable, personable and detail-oriented. She follows up with her clients and gets them the best deal she can. Working at Norcom, she has a variety of loan products available to meet the needs of almost any kind of borrower, and she gives them the product that is most well-suited for them. Since Norcom also has FHA underwriters, she is able to get quicker turn-around time on loan commitments her clients. Norcom's processors and closers are the best, working closely with our paralegal staff to give the clients a hassle-free experience at the closings. Jayne is particularly good with first-time homebuyers, giving them the extra time and care they often need to be comfortable with the choices available to them. You can't do better than Jayne when it comes to choosing a loan officer!
After considering refinancing for almost a year, Jayne was the 1st person who was able to actually save me money. With the increase in the PMI (private mortgage insurance), all cost savings before I worked with Jayne were eaten up by PMI. Jayne found us a rate below 4% and saved us money too ! I work with Jayne, who is a great person, not just a mortgage company. If you want customer CARE, talk to Jayne. She will walk you through the process while handling everything along the way...
I recommend Norcom - and specifically Jayne Guarino - with the highest, possible praise. Jayne - and the company's - patience, attention to detail and calming influence through my lending experience turned what could have been a bumpy road into a smoothly paved freeway. Even when oddball questions regarding new Flood Insurance regulations threatened to derail my purchase, Jayne and her team put my mind at ease and walked me through each step with aplomb and unmatched professionalism. I don't plan on buying another house for a long while, but without hesitation, I would tell anyone who is in the market to begin with Norcom and Jayne. You won't regret it
Tonya and Joao Godoy|
We closed on our dream home on November 21 ONLY because of all the hard work from Norcom and Jayne. Sure we had to go through applications, paperwork, etc... But when you purchase one of the most valuable assets in your life some waiting is completely reasonable. Let me tell you what Jayne did for us: After the 2011 October snowstorm (if you live or lived in Connecticut during that storm, you know what I'm talking about it) Jayne put our paperwork in her car and personally drove to Hartford to drop and make sure the lenders had it as fast as possible. Additionally, Jayne personally stopped by several times in our former rental home to discuss details about our home purchase, not to mention the several times she answered to our emails and texts, either on weekdays or weekends. In regards to the fees the attorneys referred by Norcom charged, we believe it was pretty reasonable and their services during closing were excellent. As a matter of fact, we had to use some money deposit into an escrow account (repairs agreed by sellers but not performed) and the attorneys were very helpful getting the repairs done and making sure the repair people were paid. Before, during, and after the closing, Jayne was much more than a broker to us... She was our friend and we recommend Norcom and specifically Jayne to help you with your home purchase in the future.
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